All of that technology needs people to keep it running. Applications have to be installed, updated and tested to ensure they integrate with all your existing software. Hardware goes through the same process. Each desktop, server, appliance or whatever it might be has to be expertly installed, maintained and repaired. Networks are in the mix: you’re sending critical, and sometimes privacy-protected, data that has to reach its destination fast and without error or attack.
We provide day-to-day telephone remote and scheduled onsite IT services, in addition to ongoing IT advisory and project management services. We also provide IT Support Packages which allows you to customise and tailor support for a broad range of devices.
Non-profits must take full advantage of the technologies that reduce the cost of services, and the time it takes to communicate information internally, to the people you help, and to the stakeholders who support the work it does.
Delivery channels for programs and services are exploding, nowadays encompassing websites, email, mobile, social, and other technologies.
Collaboration is key to managing both resources and money. Sharing files, schedules and contact information through technology streamlines the operation, reduces the workload for your staff and volunteers, and saves money.